PageSender Help

PageSender includes two printer drivers, that are added automatically when you first launch the PageSender Fax Center application after installation. To open PageSender Fax Center, double-click its icon in your Applications folder.

If the drivers are not added automatically, or if you remove them, you will need to re-add them using the Print & Fax system preferences. PageSender's two drivers are PageSender-Fax, for faxing, and PageSender-Email, for emailing as a PDF. They appear in the Default section of the add printer window.

PageSender supports a wide variety of Email applications, address books, and fax services, as well as your fax modem. See here for details.

If your Email client, address book application, or fax service is not supported by PageSender please submit a feature request and we'll see what we can do.

Recommended: Enable Access for Assistive Devices

When you choose the PageSender-Fax printer, it can automatically choose the PageSender Fax pane if you do the following:

Select System Preferences… from the Apple menu
Choose Universal Access
Check Enable access for assistive devices
Close System Preferences

Why Does Installing PageSender Require Admin Access?

Printer drivers consist of files which must be stored in protected areas of the system, and access to those folders requires admin privileges.

Login and Sleep

PageSender can only receive faxes when logged in to a user account. PageSender can receive faxes when your computer is asleep, provided your computer supports the Wake when the modem detects a ring option found in System Preferences – Energy Saver – Options. If that option is checked, your computer will wake when the phone rings then PageSender will answer after its set number of rings.

Using PageSender with a Cable / DSL Internet Connection

Faxing is a phone technology and ultimately requires a voice phone line. Since faxing occurs over a voice phone line, it has nothing to do with DSL or cable modems. PageSender can use your Apple Internal Modem (or an external fax modem) to connect to a voice phone line directly. PageSender can also serve as a client for several fax-via-Email services (efax.com, jConnect, MaxEmail, EasyLink) which maintain the phone line and modem for you (and charge you a fee for that service). You can fax using a voice line which is also running DSL, just as you can make voice phone calls with the same line (be sure to install your DSL filters). One advantage to the fax-via-Email services is that you can avoid tying up your voice line if you have a DSL or Cable modem as your Internet connection because your Email will be sent via your DSL or Cable modem, but again you pay for the privilege.

Using PageSender with Internet Fax Services

If you wish to use PageSender to send faxes with any of these fax-via-email services, you must already be a paid subscriber of the service you wish to use. For more information about these services, please visit their respective websites:

eFax.com

EasyLink

Fax.com

Faxaway

jConnect (formerly, jFax)

MaxEmail

MetroFax

MyFax.com

RapidFax

RingCentral

Send2Fax

TrustFax

EasyLink UK

Fax FX (South Africa)

Fax.de (Germany)

Sharing a Fax Line with a Telephone or Answering Machine

To share a line well, it is necessary to differentiate incoming calls. Differentiating calls is a hardware function. Some fax machines can differentiate voice and fax calls. They do this by answering all calls immediately. They then provide their own electronic ring sound (and continue to ring the attached telephone) to reassure voice callers while "listening" for fax calling tones. If they detect a fax calling tone, they answer. Otherwise they continues to ring. For good measure, they pick up with a fax answer tone after many rings in case the incoming fax machine isn't sending calling tones.

Boxes which provide just the fax detection function then "ring through" to either the fax machine or phone depending on the type of call are available. Customers report using the Emerson Switchboard and the ComSwitch. Combine this hardware solution with your computer (running PageSender) hooked up to the "fax" output of the box and your answering machine hooked up to the "voice" output of the box.

You might also consider splitting your fax line and using a USB-based answering device such as the Ovolab Phlink or the Parliant PhoneValet. Both of these devices can be set to detect incoming faxes and hand them off to PageSender. Note that you must uncheck Receive faxes after X rings in the Receive preferences of PageSender Fax Center when using such devices to answer fax calls. Attach one end of your split fax line to the USB-based device and the other to your fax modem.

Printer Sharing: Using PageSender with Multiple Computers

PageSender supports Printer Sharing, which means that you can have a setup where only one computer is connected to a phone line and modem, and does all the fax sending and receipt. Other machines can send through PageSender on that computer, shared as a shared printer.

There are some limitations to using PageSender in this way:

You must install and run PageSender Fax Center on all machines. (You may remove the local PageSender-Fax and PageSender-Email printers on machines which access only shared PageSender printers.)
Status information will be displayed in PageSender Fax Center only on the computer running Printer Sharing.


help:	setup
	PageSender includes two printer drivers, that are added automatically when you first launch the PageSender Fax Center application after installation. To open PageSender Fax Center, double-click its icon in your Applications folder. If the drivers are not added automatically, or if you remove them, you will need to re-add them using the Print & Fax system preferences. PageSender's two drivers are PageSender-Fax, for faxing, and PageSender-Email, for emailing as a PDF. They appear in the Default section of the add printer window. PageSender supports a wide variety of Email applications, address books, and fax services, as well as your fax modem. See here for details. If your Email client, address book application, or fax service is not supported by PageSender please submit a feature request and we'll see what we can do. Recommended: Enable Access for Assistive Devices When you choose the PageSender-Fax printer, it can automatically choose the PageSender Fax pane if you do the following: Select System Preferences… from the Apple menu Choose Universal Access Check Enable access for assistive devices Close System Preferences Why Does Installing PageSender Require Admin Access? Printer drivers consist of files which must be stored in protected areas of the system, and access to those folders requires admin privileges. Login and Sleep PageSender can only receive faxes when logged in to a user account. PageSender can receive faxes when your computer is asleep, provided your computer supports the Wake when the modem detects a ring option found in System Preferences – Energy Saver – Options. If that option is checked, your computer will wake when the phone rings then PageSender will answer after its set number of rings. Using PageSender with a Cable / DSL Internet Connection Faxing is a phone technology and ultimately requires a voice phone line. Since faxing occurs over a voice phone line, it has nothing to do with DSL or cable modems. PageSender can use your Apple Internal Modem (or an external fax modem) to connect to a voice phone line directly. PageSender can also serve as a client for several fax-via-Email services (efax.com, jConnect, MaxEmail, EasyLink) which maintain the phone line and modem for you (and charge you a fee for that service). You can fax using a voice line which is also running DSL, just as you can make voice phone calls with the same line (be sure to install your DSL filters). One advantage to the fax-via-Email services is that you can avoid tying up your voice line if you have a DSL or Cable modem as your Internet connection because your Email will be sent via your DSL or Cable modem, but again you pay for the privilege. Using PageSender with Internet Fax Services If you wish to use PageSender to send faxes with any of these fax-via-email services, you must already be a paid subscriber of the service you wish to use. For more information about these services, please visit their respective websites: eFax.com EasyLink Fax.com Faxaway jConnect (formerly, jFax) MaxEmail MetroFax MyFax.com RapidFax RingCentral Send2Fax TrustFax EasyLink UK Fax FX (South Africa) Fax.de (Germany) Sharing a Fax Line with a Telephone or Answering Machine To share a line well, it is necessary to differentiate incoming calls. Differentiating calls is a hardware function. Some fax machines can differentiate voice and fax calls. They do this by answering all calls immediately. They then provide their own electronic ring sound (and continue to ring the attached telephone) to reassure voice callers while "listening" for fax calling tones. If they detect a fax calling tone, they answer. Otherwise they continues to ring. For good measure, they pick up with a fax answer tone after many rings in case the incoming fax machine isn't sending calling tones. Boxes which provide just the fax detection function then "ring through" to either the fax machine or phone depending on the type of call are available. Customers report using the Emerson Switchboard and the ComSwitch. Combine this hardware solution with your computer (running PageSender) hooked up to the "fax" output of the box and your answering machine hooked up to the "voice" output of the box. You might also consider splitting your fax line and using a USB-based answering device such as the Ovolab Phlink or the Parliant PhoneValet. Both of these devices can be set to detect incoming faxes and hand them off to PageSender. Note that you must uncheck Receive faxes after X rings in the Receive preferences of PageSender Fax Center when using such devices to answer fax calls. Attach one end of your split fax line to the USB-based device and the other to your fax modem. Printer Sharing: Using PageSender with Multiple Computers PageSender supports Printer Sharing, which means that you can have a setup where only one computer is connected to a phone line and modem, and does all the fax sending and receipt. Other machines can send through PageSender on that computer, shared as a shared printer. There are some limitations to using PageSender in this way: You must install and run PageSender Fax Center on all machines. (You may remove the local PageSender-Fax and PageSender-Email printers on machines which access only shared PageSender printers.) Status information will be displayed in PageSender Fax Center only on the computer running Printer Sharing.
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