If you’ve upgraded your Mac to macOS 10.15 (Catalina) or later, you may have found your snippets aren’t expanding. There is a simple adjustment you need to make in the Accessibility pane of System Preferences to get you expanding again.
- Open System Preferences to Security & Privacy.
- From the Privacy tab choose Accessibility from the list on the left.
- From the list on the right remove all “TextExpander” and “TextExpander Helper” listings using the “-” minus at the bottom of the list. You may need to Unlock the options on the lower left first with your Mac user account login. (NOTE: if you don’t see TextExpander Helper, that’s okay. It was a part of older versions of TextExpander – if it’s not there, don’t worry.)
- Add TextExpander back to the list using the “+” plus button at the bottom, then restart your Mac. Once you restart TextExpander you may be asked to add TextExpander Helper to Accessibility; if that happens, please go ahead and add it back.
Follow these steps and you should be back to normal. If you run into trouble, please let our support team know.