PDFpen for iPad & iPhone – Support

Learn with our video tutorials. Search our Knowledge Base. Review our FAQ.

Video Tutorials

Introduction

Dependable and powerful, instantly view, draw, highlight, comment, fill and sign applications or contracts, make corrections, and much more effortlessly with PDFpen for iPad & iPhone.

App Navigation

How to move, add and delete pages; view options for navigating through your PDF.

Correct Text

How to correct and change existing text in a PDF document with PDFpen

Apple Pencil

Using the Apple Pencil to annotate and draw on a PDF Document in PDFpen.

Adding Text

How to add text to a PDF document with PDFpen.

Getting PDFs into PDFpen

Using Dropbox and other services; opening PDFs from the web and email; Wi-Fi and other transfer options.

Making Changes and Annotations

Correct text; add signatures, highlight, notes and comments; drawing tools; custom library; resize, move and delete images.

Exporting and Sharing

Export PDFs to Dropbox and other cloud services. Share PDFs to email.

FAQ

Where do I find Help resources?

Here are a few of our other resources:

  • Getting started? Watch PDFpen in action in our Video Tutorials above.
  • PDFpen for iPad comes with extensive Help:
  • Can’t find your answer? Contact us

How do I share my files with PDFpen on my Mac?

The easiest way is to use iCloud.

Turn on iCloud storage in the Settings of PDFpen 2. Once turned on your files are automatically saved to iCloud.

On your Mac, open Finder and you should see “PDFpen” listed under “iCloud”. You can also open and save documents stored in iCloud directly from the PDFpen open/save dialog.

If you don’t see the iCloud > PDFpen option in Finder you can track down your iCloud files in Finder by choosing View > Go to Folder (Cmd+Shft+G) and pasting in this location:
~/Library/Mobile Documents/7PKJ6G4DXL~com~smileonmymac~PDFpen/Documents

Another popular way is Dropbox. Setup a Dropbox sync folder in PDFpen on your iPhone or iPad.

How can I share documents using Box, or Alfresco?

We recommend iCloud Drive to access files in those services.

Why does a gray arrow appear in the corner of my PDF document’s icon?

This indicates changes to your PDF are being saved to iCloud. You may also see a progress bar at the bottom of the icon, indicating the progress of an update.

I lost a document. Where did it go?

If you drag a document to move it, you can drop it in a folder by accident. Check your folders for your missing document.

I have iOS 9, can I use PDFpen?

PDFpen 2, for iPhone and iPad, requires an iPhone, iPad, or iPod touch running iOS 8 or 9.

More Questions?

Can’t find the answer you’re looking for? Try our Knowledge Base.

System Requirements

PDFpen for iPad & iPhone requires an iPad, iPhone, or iPod touch running iPadOS or iOS 13 or later.

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