Increasing workplace diversity requires making recruitment processes more inclusive. Here are 10 practices to help you find and attract diverse talent.
Help Scout’s Mat Paterson and TextExpander Evangelist Jeff Gamet teamed up for a webinar where they shared tips and insights into building your own support toolkit.
Certain customer service phrases work like magic to make your customers’ days. Here are 25 tried and true examples.
The move from tactical to strategic sales can help you build a strong brand and secure more profit. Get tips on how to create a clear vision for your strategic efforts.
How to Improve the Candidate Experience Through Interview Feedback